Indiana Governor Demands Investigation into NIPSCO Over Gary Power Outages

Nearly two weeks after severe storms knocked out power for tens of thousands in Gary, Indiana, Governor Mike Braun has called for an investigation into the regional utility, Northern Indiana Public Service Company (NIPSCO), citing frustration over prolonged outages and slow restoration.

The storm on August 11 caused winds up to 99 mph that toppled trees and power lines, leaving more than 374,000 customers without electricity at the peak. As of August 24, over 28,000 customers remained without power, with expectations that restoration in Gary and nearby cities would continue through Tuesday.

Governor Braun requested an expedited major disaster declaration from FEMA for 54 counties, estimating damages exceeding $5 billion. He emphasized the need for accountability from NIPSCO, stating, "NIPSCO is a monopoly utility that Hoosiers pay every month with the expectation that it will use its considerable resources to maintain its system, prepare for severe weather and restore service as quickly as possible when disaster strikes. NIPSCO has failed to keep its end of the bargain."

"I'm directing the OUCC to file a complaint and petition the IURC to launch an investigation so we can determine whether NIPSCO did what it promised ratepayers and regulators it would do with the money it was given. Hoosiers deserve accountability," Braun added.

Gary Mayor Eddie Melton criticized the utility's response, describing the situation as "unacceptable" and urging faster action.

"Twelve days is too long for parents to worry about their children, and for businesses to lose revenue, and for families to wonder when the relief is finally going to come. Today, I want the people of Gary to know this. I want you to know that I share their frustration," Melton said.

Melton also pushed for relief measures, including a moratorium on utility disconnections and waiving late fees for at least 60 to 90 days across northwest Indiana.

In response, NIPSCO stated it would cooperate fully with any investigation and highlighted its ongoing restoration efforts, including replacing 300 poles and 44 power transmission poles with assistance from other utilities.

Corey Jackson, a former utility worker, acknowledged the challenges faced by crews due to the storm's damage but said progress had been made.

Residents expressed growing frustration over the prolonged outages amid summer heat.

"At night, the house is burning up. You have to open the windows and all the doors to stay cool. And you know, it's unacceptable," said Dale Pugh, a Gary resident.

Community efforts have emerged to support those affected. Influencer Keith Lee organized a large relief giveaway distributing food, emergency supplies, and back-to-school items to thousands of residents.

"I think the hardest thing past the power is being overlooked and being in underprivileged neighborhoods where you feel like you aren't seen, but I think again, it's not because of us, but the people in Gary are changing that," Lee said.

The event provided 1,000 meals, 1,000 drinks, and 2,000 buckets of emergency supplies, with plans to hold another giveaway soon.

Residents gathered at community centers and churches, reflecting on the hardships and support amidst the ongoing outages.